privacy policy
Effective Date: March 1, 2024
Welcome to Villa Vie Residences Inc. (“VVR”, “we”, “us”, or “our”). At VVR, we prioritize the confidentiality and security of our clients’ personal information. This Privacy Policy delineates our practices and principles concerning the collection, utilization, disclosure, and protection of your information through the website www.villavieresidences.com (the “Site”) and associated services. By accessing the Site or utilizing our services, you acknowledge and consent to the practices described in this policy.
Information We Collect and How We Use It
Personal and Sensitive Information: We collect personal and sensitive information you provide to us directly, such as your name, address, email, telephone number, and demographic details (age, gender, etc.), when you register, make inquiries, or engage with our services. This collection facilitates the creation and management of your account, enables us to communicate with you regarding your account or services, and allows us to tailor our offerings to better suit your preferences.
- Derivative Data: Automatically collected information includes your IP address, browser type, operating system, and navigation path before and after accessing the Site. This data helps us to understand and analyze web traffic and improve our Site’s performance and user experience.
- Financial Data: To process purchases and reservations, we collect financial data including credit card numbers, security codes, and expiration dates. This information is essential for transaction verification, fraud prevention, and financial management.
- Credit Card Information Privacy: We understand the sensitivity of credit card information and are committed to safeguarding it with the utmost security measures. Your credit card details are encrypted and securely transmitted to our payment processors, which operate in compliance with PCI DSS (Payment Card Industry Data Security Standard). VVR does not store full credit card numbers or CVV codes after transaction completion. Access to transactional data is restricted to authorized personnel only and is used solely for processing authorized transactions, refunds, or addressing disputes.
Disclosure and Sharing of Your Information
Legal and Safety Obligations: We may disclose your information if required by law, subpoena, or if we reasonably believe that such action is necessary to comply with legal processes, to protect the rights, property, or safety of VVR, our clients, or the public.
Third-Party Service Providers: We engage with third-party service providers to perform various functions on our behalf, such as payment processing, data analysis, email distribution, and customer support. These entities are granted access to the personal information needed to perform their functions but are prohibited from using it for other purposes.
Data Security Measures
VVR employs comprehensive administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, theft, and misuse. Despite our efforts, no security system is impenetrable, and we cannot guarantee the absolute security of your information. We are committed to continuously enhancing our security procedures as new technologies become available.
Policy on Children’s Privacy
VVR does not knowingly collect, use, or disclose information from children under the age of 13. If we become aware of any such information being processed, we will take prompt steps to remove such data from our records and terminate the relevant account.
Amendments to This Policy
This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We will post any modifications on this page and encourage you to review our Privacy Policy regularly to stay informed about how we are protecting the personal information we collect.
Contacting Us
For any inquiries, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
Villa Vie Residences Inc.
Email: admin@villavieresidences.com
Your trust is invaluable to us, and we are dedicated to maintaining the confidentiality, integrity, and security of your personal information.